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Tip: if you only have a few bottles you can save time by clicking on Send Wine to Cellarit to combine steps 2 and 3 If it's your first time selling wine with Cellarit we'll collect your entire collection from anywhere in Australia and transport it for you for just the price of the 1st carton. Transit insurance is additional (1% of nominated value). You'll receive a notification email once your wine is in wine storage. Then, simply click on the 'change price/quantity' icon to the left of each wine you wish to list for sale and nominate the price and number of bottles. There's also a handy link to the Wine Searcher web site to help you with pricing decisions! You can make changes to price or quantity anytime.
Your pickup is handled on behalf of Cellarit by DHL on business days, Monday-Friday. After the steps outlined in "I'd like to sell my wine - what do I do" above, you'll receive a phone call from DHL prior to your pickup date. The call is to confirm all of your details and finalise the pickup booking. DHL will also send you shipping labels via email. These labels print-out on ordinary paper and you tape a label on each of your boxes.
On the day of the pickup a driver will arrive to collect you wine, usually in the afternoon. We apologise that it's not possible to request a specific pickup time from DHL. Depending on your location the driver that collects your wine may be from DHL, Star Track or Australian Air Express (AAE).
Note: the driver does not know that your pickup is on behalf of Cellarit or that your boxes contain (expensive) wine. There are thousands of drivers throughout Australia and Cellarit cannot vouch for all of them, so it's best to be discreet and not mention what's in your consignment. The drivers also don't know your consignment is fragile, and frankly, not all drivers pay attention to "fragile" stickers, so it's especially important that you pack your wine carefully to avoid breakage! See "How do I pack my wine for pickup" (below) for packaging tips.
Packing wine for safe transit isn't difficult but it's important to observe some basics - please pack your wine:
* Notes: - Cellarit can supply heavy-duty boxes/dividers for $5/box delivered, min. $25 per delivery - Wine in "original" boxes is not suitable for safe transport. Bottles can be removed and repacked (as above) or the entire original box can be packed into an additional outer carton. Cellarit boxes will fit up to 2 x original 6-packs, individually boxed magnums, etc. plus cushioning material. If you'd like to order boxes before pickup, pleasejust email us or call 1 300 48 58 68.
If you follow the quidelines above for packing your wine you can be confident your wine will arive safely at Cellarit. However, in the rare event that there's any breakage during transit it's a good idea to have photos of your wine during the packing process to demonstrate that you used sturdy boxes, dividers, bubble wrap, etc. Also take photos after the boxes are sealed with clear packaging tape.
We apologise that wine not packed as described may not be covered by the insurer in the event of breakage. Please note that a $500 excess applies for each and every claim. Transit insurance (underwritten by QBE insurance) doe not cover all possible transit risks (for example, heat damage). You may wish to review the transit insurance Terms & Conditions for coverage and exclusions accordingly.