For every $100 you spend on wine we reward you with 100 points plus up to 1 1/2 credits. Points determine your tier level and each credit is worth $1. When you have enough credits you automatically get a free delivery with your purchase.
For every $100 you spend on wine purchases placed into storage we reward you with 100 points plus up to 1 1/2 credits. Points determine your tier level and each credit is worth $1 towards reducing or eliminating your storage fees. You always get at least 3 months of free storage.
You also get free handling credits each month your wine is in storage to reduce or eliminate your handling fees. If you have excess handling credits you'll also enjoy FREE wine storage pickups or deliveries - inclusive of transit insurance.
Refer friends to Cellarit and you'll earn a 'carbon copy' of their points and credits. Please use the Refer a friend link to invite your friends to ensure you earn referral points & credits.
There's lots more information available on the full range of Loyalty Program details & benefits.
If you have questions not displayed on this list, please contact us and we'll get back to you right away.
Enrolment in the Loyalty Program is automatic when you register. Membership is free and there are no annual fees.
You get points for spending money and also for supporting the site in other ways. Examples include buying wine, selling wine, telling your friends about Cellarit or placing wine into storage. Your points and credits never expire so you can earn ever increasing benefits. This feature rewards our long-term customers.
Just about everything you do earns points including buying wine, selling wine, placing wine into storage and referring a friend (but you must use our invitation link above). You can't actually "do" anything with your points, their purpose is to determine your tier level. The more points you earn the higher your tier level.
Tier levels are named after bottle sizes and your points are used to determine your tier level. Your tier level determines your rates for wine storage and the amount of credits you receive for buying or selling wine.
Credits are like money and are worth $1 towards wine delivery or wine storage. Each dollar you spend buying or selling wine earns you up to 1 1/2 credits (e.g., $1.50 of value) depending on your tier level. Your credits are used automatically, you don't need to do a thing. When you have enough credits from buying wine you'll receive a free delivery. Or, when you place your wine purchase into storage your credits reduce your storage fees.
We've designed the Loyalty Program to reward long-term relationships with our customers. A great deal of effort has gone into its design to make the process as user-friendly as possible. Every aspect of the program is automated and tracked by our computers behind the scenes.
After login, click on My Loyalty Program at the left of the screen. You will see a summary of your activity, points and your loyalty tier.
We intend to keep the entire Loyalty Program as consistent as possible to ensure that it rewards our customers appropriately. As we gain experience with how customers use the site it may become necessary to make changes. We will explain any changes fully and give customers advance notice before we implement them.