Packing wine for safe transit isn't difficult but it's important to observe some basics - please pack your wine:
- In heavy-duty wine boxes*,
- with dividers between the bottles,
- and bubble wrap or "cushioning" material, such as crumpled newspaper, all around the bottles (bottom/top/sides),
- and finally seal each box with clear packing tape and mark each box as "Fragile: Glass" on all side
*Wine in "original" boxes is not suitable for safe transport. Bottles can be removed and repacked (as above) or the entire original box can be packed into an additional outer carton. Cellarit boxes will fit up to 2 x original 6-packs, individually boxed magnums, etc. plus cushioning material. Cellarit can supply heavy-duty boxes/dividers for $5/box delivered, min. $25 per delivery. To arrange a box delivery, please call 1300 48 58 68 or email us.
We apologise that wine not packed as described above may not be covered by the insurer in the event of breakage. Please note that a $500 excess applies for each claim. Transit insurance (underwritten by QBE insurance) does not cover all possible transit risks (for example, heat damage). You may wish to review the transit insurance Terms &--- Conditions for coverage and exclusions accordingly.
If you follow the guidelines above for packing your wine you can be confident your wine will arrive safely at Cellarit. However, in the rare event that there's any breakage during transit it's a good idea to have photos of your wine during the packing process to demonstrate that you used sturdy boxes, dividers, bubble wrap, etc. Also take photos after the boxes are sealed with clear packaging tape.