All your wine needs in one place
If you have a question that is not displayed on this list, please contact us and we'll get back to you right away.
~ It's Free To Register & There's No Obligation ~
We pay the transport for any amount above the first 5 dozen
New wine sellers enjoy 3 months of free storage & free handling-in
Tip: if you only have a few bottles you can save time by clicking on Send Wine to Cellarit to combine steps 2 and 3 If it's your first time selling wine with Cellarit we'll collect your entire collection from anywhere in Australia and transport it for you for just the price of the 1st carton. Transit insurance is additional (1% of nominated value).
You'll receive a notification email once your wine is in wine storage. Then, simply click on the 'change price/quantity' icon to the left of each wine you wish to list for sale and nominate the price and number of bottles. There's also a handy link to the Wine Searcher web site to help you with pricing decisions! You can make changes to price or quantity anytime.
You qualify for this offer automatically if you have not stored wine with Cellarit before. When your first shipment of wine arrives into storage, the clock starts for the free storage period and lasts for 3 months. During the 3 month free storage period, there are no handling-in or storage fees for all the wine you add to your account. Storage insurance is not included, it's charged at $0.60/$1,000 of value per month (only for the days that your wine is in storage).
For more information, see Wine Storage Overview What Does It Cost? Register to Get Started Now* or call us on 1300 48 58 68 or Contact Us.
*If you're already a Cellarit customer with a username and password, you can go straight to Login and then click on Send Wine to Cellarit to get started.
Your pickup is handled on behalf of Cellarit by DHL on business days, Monday-Friday. After the steps outlined in "I'd like to sell my wine - what do I do" above, you'll receive a phone call from DHL prior to your pickup date. The call is to confirm all of your details and finalise the pickup booking. DHL will also send you shipping labels via email. These labels print-out on ordinary paper and you tape a label on each of your boxes.
On the day of the pickup a driver will arrive to collect you wine, usually in the afternoon. We apologise that it's not possible to request a specific pickup time from DHL. Depending on your location the driver that collects your wine may be from DHL, Star Track or Australian Air Express (AAE).
Note: the driver does not know that your pickup is on behalf of Cellarit or that your boxes contain (expensive) wine. It's best to be discreet and not mention what's in your consignment. The drivers also don't know your consignment is fragile, and frankly, not all drivers pay attention to "fragile" stickers, so it's especially important that you pack your wine carefully to avoid breakage! See "How do I pack my wine for pickup" (below) for packaging tips.
Packing wine for safe transit isn't difficult but it's important to observe some basics - please pack your wine:
*Wine in "original" boxes is not suitable for safe transport. Bottles can be removed and repacked (as above) or the entire original box can be packed into an additional outer carton. Cellarit boxes will fit up to 2 x original 6-packs, individually boxed magnums, etc. plus cushioning material. Cellarit can supply heavy-duty boxes/dividers for $5/box delivered, min. $25 per delivery. To arrange a box delivery, please call 1300 48 58 68 or email us.
We apologise that wine not packed as described above may not be covered by the insurer in the event of breakage. Please note that a $500 excess applies for each claim. Transit insurance (underwritten by QBE insurance) does not cover all possible transit risks (for example, heat damage). You may wish to review the transit insurance Terms &--- Conditions for coverage and exclusions accordingly.
If you follow the guidelines above for packing your wine you can be confident your wine will arrive safely at Cellarit. However, in the rare event that there's any breakage during transit it's a good idea to have photos of your wine during the packing process to demonstrate that you used sturdy boxes, dividers, bubble wrap, etc. Also take photos after the boxes are sealed with clear packaging tape.
Please note: your bottles are not automatically listed for sale after receipt. To list your bottles for sale after receiving your receipt notification, click on the icon next to each wine to verify the listing price and the quantity you wish to list for sale.
Each time somebody buys your wine you'll receive an email notification with the details. At the end of each month you'll receive a detailed account that shows what you've sold and how much money Cellarit will transfer to your bank account. Normal wine storage fees apply while your wine awaits sale. These vary but for most customers there will be a $3/dozen handling-in / inspection fee, storage of $2.90/dozen bottles per month and insurance of $0.60/$1,000 of value per month. No other storage fees listed apply to sold wines. You'll receive a notification email / receipt report and then your can list your wine for sale.
Yes. However, unlike some auctions, the 12.5% buyer's commission (min. $2.50/bttl) is included in the listed price of the wine. This is so buyers know the price they are paying.
Yes, the seller's commission is 12.5% (min. $2.2/bttl) but you may receive a storage credit back of up to 1.75% that varies according to your tier level in the Cellarit Loyalty Program. The storage credit effectively reduces your seller's commission to as low as 9.75%.
You set the listed price, inclusive of the buyer's commission of 12.5%. We recommend that you set a price that's competitive in the marketplace. To help you set an appropriate price, there's a simple link for each wine to the Wine Searcher web site. The results page will show you if other retailers carry your wine and the price each retailer is asking. If you set your price lower than the others, you can be sure that you've improved your chances of selling your bottle.
Both the buyer's and seller's commissions are calculated from the listing price. If your listing price is $100, subtract the 12.5% buyer's commission and the 12.5% seller's commission to determine your proceeds. In this example, you'll receive a credit of $75 on your monthly account. Are our commissions reasonable? Here's the math: the buyer's and seller's commission combined are 23% "off the top". From that, Cellarit pays GST to the Australian Tax Office and merchant fees to the credit card companies. That leaves Cellarit a gross margin of between of 19.5% before licensing, web site development, marketing, staffing and other overhead costs. We're confident that most wine retailers, auctioneers, etc. work on much higher gross margins. Our technology and efficiencies, however, mean that Cellarit can offer its customers, both buyers and sellers, a better deal.
If you send in wine for sale a handling-in fee and storage/insurance fees apply. All of the storage related fees are detailed in the What Does It Cost section of Wine Storage.
When you sell wine, proceeds are credited to your monthly wine storage account. Cellarit will make a bank transfer of surplus funds to your nominated bank account on the 15th day of the month following the sale. Note: only net payments totaling $50 or more are transferred; lesser amounts will roll-over to the next month.
GST is somewhat complex in relation to the consignment sale of second-hand wine. Cellarit acts as an agent in the Wine Market between the buyer and vendor. Cellarit collects and pays GST on both sides of the transaction and issues email tax invoices detailing GST amounts. For private individuals, sales proceeds are paid to you without further GST implications. If you're a business, Cellarit requires a tax invoice from you inclusive of GST It is the vendor's responsibility to disclose their relevant tax status information to Cellarit and to remit GST, if applicable, to the Tax Office.
Cellarit can provide shipping boxes, if required
Your wine enjoys perfect storage conditions pending sale ...and you get money in the bank each month
You're selling to retail buyers, collectors, restaurants &trade Cellarit's popular gift service creates extra demand for your wine
Buyers flock to Cellarit from all around Australia and the world They come back regularly for great wine and customer service
Happy customers, both buyers &sellers...that's what it's all about!Cellarit strives to provide top service, satisfaction and value for money